The industry consortium, operating under USTelecom, that the FCC has selected as the registered consortium to conduct private-led tracebacks of suspected illegal robocalls.
The TRACED Act directed the FCC to designate a single consortium to lead private-sector traceback efforts. The FCC has selected the Industry Traceback Group, which operates under the trade association USTelecom, and it reaffirms that designation through a periodic process. Its role is to coordinate the voluntary, industry-led side of robocall enforcement, complementing the work of government agencies.
The ITG identifies suspicious call campaigns, often using honeypot data and consumer complaints, and then issues traceback requests to providers through an online portal. Each provider identifies its upstream source for the call in question, and the request moves upstream until the origin is found. Requests usually include the calling number, the called number, and the date and time of the call, along with a short description of the suspected campaign.
The ITG shares its findings with the FCC, the Federal Trade Commission, the Department of Justice, and state attorneys general. Providers that originate illegal traffic, or that repeatedly fail to cooperate, may be named in enforcement referrals. Its periodic reports also give the industry a picture of which types of scams and which provider categories are most frequently involved.
Why it matters to carriers
Most voice providers will receive ITG traceback requests sooner or later, and the FCC requires timely, complete responses. Registering a reliable contact, setting up internal workflows to answer within the required window, and acting on what the tracebacks reveal about your customers protects you from being labeled as an uncooperative or high-risk provider.